Trusted by over 100,000 Companies for Leadership and Management Training
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★★★★★ 4.6/5
Average Google Review Rating
I cannot emphasize enough how important this training is for all that are in management. I’ve trained with Disney, Hilton and specified training in employee psychology. Glenn taught years’ worth of education in a few hours’ time. I wish I had this available when I entered management.
Kevin Amico
Plaza Resort and Spa
Daytona Beach, FL
★★★★★ 5/5
I worked in management at McDonald’s for 15 years. Glenn’s training was more informative and practical than theirs.
Sue McDowell
Bank of the West
Worland, WY
★★★★★ 4.5/5
This is truly outstanding. The two most helpful trainings I’ve been to were Steven Covey’s Seven Habits of Highly Effective People and Glenn Shepard’s management seminar.
Mel Fields
Developmental Services, Inc.
Columbus, IN
★★★★★ 4.5/5
Last year sent out 152 W-2’s. I was given a goal this year to have under 100. Mind you that 80% of my employees are under the age of 20, so to maintain staff is difficult. With Glenn's guidance, I accomplished my goal. Only 92 W-2’s this year with 50 still employed. Great accomplishment if I say so myself!
Melissa Hale
Ponderosa Steakhouse
Benton, KY
★★★★★ 5/5
Glenn’s training should be mandatory for upper management, elected officials and anyone who supervises even just 1 person. It was the most effective and relevant training I have ever had.
Jean Marie Bedeni
Supervisor of Elections Office
Jacksonville, FL
★★★★★ 5/5
In an industry where 200% turnover of hourly employees is considered excellent and 125% of managers is average, ours has been 185% for hourly and 50% for managers for the past three years thanks to what we learned from Glenn.
Ken and Shelly Clark
Subway
Horseheads, NY
★★★★★ 4.5/5
I’ve been a manager for almost 10 years and wish I had Glenn’s training 11 years ago.
Michael White
Advanced Cabling Systems
Lowell, AR
★★★★★ 4.5/5
I'm a person of few words, but can’t stop talking about how grateful I am for the opportunity to attend Glenn’s training. I've been in management for over 15 years. I wish I had received this training when I started, still, better late than never.
Haniya Arends
D&Y
Huntsville, AL
★★★★★ 5/5
I was coming to Glenn’s seminar thinking “What could he teach me after 20 years in management?” but he proved me wrong. Loved the section on firing people. I always made the mistake of apologizing.
Linda Cooper
Alpine Dental
Cheyenne, WY
★★★★★ 5/5
Even after being in business for 20+ years, I learned a lot from Glenn, especially about hiring.
Lisa Kroheler
I Do Windows!, LLC
Lima, OH
★★★★★ 4.5/5
In 20 years in the Navy and over 30 years in management, Glenn’s training taught me better than any other.
David Boss
NE Iowa Community Action Corporation
Decorah, IA
★★★★★ 4.5/5
I’m a 25-year retired military vet and didn't think I could learn much from Glenn’s training. I was wrong. He has many techniques that even the military could and should use. Not only should this training be given to leaders, but potential leaders as well.
Stanley Wilkins
Lee County Detention Center
Opelika, AL
★★★★★ 5/5
I've been in a leadership role for 28 years and have attended many seminars on leadership and by far, Glenn's has been the best.
Brita Tarver
Wiesner Buick GMC Hyundai
Conroe, TX
★★★★★ 5/5
I’ve been in management for 30 years. Glenn put a new light on managing people without losing my mind.
Al Shonk
Senior Resource Development Agency
Pueblo, CO
★★★★★ 4.5/5
I've gone to many seminars in my 35+ years in banking, but Glenn taught me more than I learned in the past. I only wish all my managers could have attended.
Dyan Harden
Texas First Bank
Galveston, TX
★★★★★ 4.5/5
I have attended numerous seminars in this field in the past 40 years and Glenn’s is by far the best.
Jerry White
First Baptist Convention
Jacksonville, FL
★★★★★ 5/5
I am 60 years old and have been in construction, retail, sales and science and thought I've seen everything and knew a lot about managing and working with people. Glenn’s training is a breath of fresh air and brilliant ideas to help me work better with my employees and understand them better.
Rod Annable
Temple Health & Bioscience
Temple, TX
★★★★★ 5/5
I’ve taken many seminars and CE courses on motivation and management. THIS IS NOT a seminar! Seminars are usually dry and boring and a regretful waste of time. This is a life changing practical and absolute ESSENTIAL for anyone who manages people. It was empowering, motivating, and instills confidence! Our doctor's schedule was crossed out – totally – so we could attend.
Chrisann Tallis
American Vision Center
Bloomington, IL
★★★★★ 4.5/5
Glenn's Dr. Phil style of in-your-face advice is refreshing. His no nonsense approach gives you practical hands on information that you can put to work immediately.
Karen T. Merrill
JD Bank & Trust
Sulphur, LA
★★★★★ 4.5/5
I really have to be honest, I came here thinking I was just gonna fall asleep because my kids kept me up last night. Boy was I wrong! This was amazing.
Brent Coe
Iron Creek Construction
Cheyenne, WY
★★★★★ 5/5
I went to Glenn’s seminar as a last minute add-on. Since that time, I’ve attended a couple of seminars by ‘nationally known providers’ of management training where I was subjected to patronizing catchphrases that left me looking at my watch. Glenn’s seminar is now the gold standard by which we judge all other management training. Nothing else has even come close. It's immediately useful, applicable, important information. And because of it, I now have a true A-team that makes coming to work every day enjoyable again.
Milton L. Campbell
Oklahoma Department of Environmental Quality
Oklahoma City, OK
★★★★★ 5/5
I called my boss at the first break and told him if I left right then, Glenn’s seminar was already worth the price of admission.
Tina Owens
Revere Building Products
Charleston, SC
★★★★★ 4.5/5
Our company is a small family business with 9 employees. Glenn helped identify problem employees (or those who will be) and how to deal with them. He helped make me a more confident manager. As Paul Harvey used to say, Lead On!
Joseph Laubacher
Laubacher Upholstery, In
Canton, OH
★★★★★ 4.5/5
I learned more in Glenn’s training than in 10 years as a supervisor!
Rosemary Galayda
Lake Country Prosecutor
Painesville, OH
★★★★★ 5/5
I manage a 30-employee plant and have been using Glenn's material for two years now. I'm proud to say the last 2 years have been the best of my career. We actually made it 13 months without terminating or having anyone quit, which is a record.
Randy Jameson
Adorn LLC
Elkhart, IN
★★★★★ 5/5
Will be using the skills Glenn taught me - especially for setting boundaries. Best tip I learned: "Behavior that gets rewarded gets repeated"!
Jenny L. Johnson
Armstrong Relocation
Huntsville, AL
★★★★★ 4.5/5
I‘d recently been promoted to office manager and had no idea what I was doing; no management experience at all. Two weeks later I took Glenn’s seminar and boy did I learn a lot! Glenn takes a no-nonsense, practical, common-sense approach on how to deal with people. After doing this for a couple of years now, I’ve realized that employers have become so afraid of reproach from employees that we let them ‘rule the roost’ instead of taking control of our workplace. I’ve learned to keep issues from disrupting the whole office by using Glenn's techniques.
Nora Gilgallon
Tennessee Ophthalmology Consultants
Brentwood, TN
★★★★★ 4.5/5
I was afraid you were going to tell me why I shouldn’t be a manager, so I greatly appreciate being reminded that being firm doesn’t mean being mean, and that silence implies consent.
Rachel Scott
Meyer Dana Orthodontics
Gillette, WY
★★★★★ 5/5
I had “PTSD” from firing an employee 4 days prior to Glenn’s training. If I’d had these skills, I wouldn’t have lost so much sleep and agonized over the decision.
Anna Kinder
Casper Natroma County Health Department
Casper, WY
★★★★★ 5/5
My wife and I took Dave Ramsey’s course. Glenn’s content and delivery very much reminded me of Dave’s.
Jeff Baerge
San Marcos Academy
San Marcos, TX
★★★★★ 4.5/5
Glenn showed me how important it is to be firm yet consistent when dealing with complications of running a business, especially being a woman in a male dominated field.
Kira Burns
Dave Burns Plumbing
Milwaukee, WI
★★★★★ 4.5/5
I was completely frustrated with one employee. He did a great job but had a very bad attitude. I went to this seminar to find out how to legally fire him. However, with the tools that Glenn taught us, I was able to turn him around. He's a much better employee due to the fact that Glenn showed me how to be a much better manager.
Penny Hon
Mid-Cities Air Conditioning
Ft. Worth, TX
★★★★★ 5/5
I've been in management for many years and attended numerous management/leadership seminars and Glenn’s is by far the greatest. I’ve never attended a seminar that has defined the different generations and covered tips on how to manage each generation so well.
Kevin Harrison
EMCO of Santa Fe
Santa Fe, NM
★★★★★ 5/5
The information in the first hour was worth the cost of the course. Great strategies to confront and address employee issues. We brought our entire leadership team and it was money well spent.
Kira Boyd
Synergy Physical Therapy & Sports Medicine
Jacksonville, NC
★★★★★ 4.5/5
I had a hard time getting my boss, a doctor, to back me up on some difficult staffing problems. After attending Glenn’s training and having those ideas in black and white, he realized that we indeed needed to make some changes. That being firm with lazy people, making others earn their paycheck, and being on time to work was not such a bad thing to do. I recommend this seminar to any manager who is having problems getting their boss to get on board.
Linda L. Bean
Dermatology Laser Surgery Center
Centerville, OH
★★★★★ 4.5/5
The most empowering statement I learned and have practiced repeatedly is Glenn’s "Five Magic Words". It has taken some by surprise and has made the culprit have to dig deep to explain their words or actions. This phrase when stated unemotionally but firmly can turn almost any situation around. Thank you for a simple but powerful statement which yields incredible results.
Mary K. McReynolds
Burger King
Kingsport, TN
★★★★★ 5/5
I’m most appreciative that the Amarillo Chamber of Commerce brought in Glenn's seminar. In the past 3 years, I've had a complete turnover every 6 months until this last year, which has been hard on business. This last time I hired two young men in the 25-year-old group and was always very unsuccessful in the past. Since Glenn's input on how these guys think, work, and communicate, I have the best staff I've had in years. I’ve always been a huge fan of Zig Ziglar and Glenn does as good a job and maybe better from a manager/owner's perspective. It really made a positive and productive impact on my business.
Ken McCartney
Ingrams Flooring
Amarillo, TX
★★★★★ 5/5
My introduction to Glenn was at his seminar in Scranton. I found myself in a room with managers from corporations much larger than mine. There I was thinking, what’s the owner of a farm market doing in this room? But I found a seat and proceeded to soak in all that he had to say. Even someone with my limited background could understand and feel empowered. I came out of that day feeling like I FINALLY had an idea of how to go about doing some of the things I should have been doing all along. I’ve spent countless hours at seminars, reading books, etc. But what I have gained from Glenn has been of greatest value to me. Thank you for helping this small-business person gain the confidence needed to make this a viable operation.
Robin Peregrim
Miller's Orchards Farm Market
Clarks Summit, PA
★★★★★ 4.5/5
Glenn’s seminar was great. It taught me how to manage some of my troubled employees. It also taught me to stop being so soft, and to get them to finish tasks they started.
Tonya Gilliam
Century Printing & Packaging
Greer, SC
★★★★★ 4.5/5
After attending Glenn's seminar, I’ve been applying the practices and have improved my employee satisfaction scores by 10% and have eliminated a lot of discontent among the whole group.
Kris Iseler
Quest Diagnostics
Saginaw, MI
★★★★★ 5/5
I'm the assistant director at nursery school and have 12 employees. We had lots of problems with gossip. I used Glenn’s technique and it all stopped right away. I also used his warning several times and let me tell you it has also helped with the disrespect and just plain not doing their jobs.
Brenda Arnold
Children's Place Nursery School
Rochester, MN
★★★★★ 5/5
Glenn’s seminar is totally responsible for turning our office around.
Ginger Bogle
Community Hospices of America
Springfield, MO
★★★★★ 4.5/5
If you think you're an excellent manager, think Glenn’s seminar. It will open your eyes to all the things you can change that will impact your business for the better.
Tasha Jones
Two Men and a Truck
Huntsville, AL
★★★★★ 4.5/5
After starting in my first management position at 22, I knew nothing about managing a staff of 5. You’ll never know how much information I received from Glenn’s seminar. I left work this morning scared of my position and am now going back scared for my employees.
Lauren Donovan
S.T.A.R. Afterschool Program
Orange Park, FL
★★★★★ 5/5
Let me tell you about the impact Glenn Shepard has had on this medical practice. I’ve been in the workforce for many years and have been to umpteen seminars. Then I discovered Glenn… Someone who thinks like me, has my work ethic, and acknowledges the entitlement mentality of today's employees. He has answers -- real, workable answers, not just theories that don’t work in the real world. I got my boss hooked on Glenn and even a couple of the physicians on the Board. Now THAT makes a difference! My boss even has been known to ask "Has Glenn written anything on that?" when we encounter a new dilemma. (Getting doctors to treat a practice like a business is difficult under the best circumstances). Remember the old commercial "When EF Hutton speaks, people listen"? When I mention GLENN SHEPARD, people listen.
Candace Dombrosky
Athens Pulmonary & Allergy
Athens, GA
★★★★★ 5/5
Glenn, I said what you told me to say and got the management promotion!!! Also the pay raise is awesome - $10,000! Can you believe it? Thank you for everything!
Heather Lee
Marriott
Cedar Rapids, IA
★★★★★ 4.5/5
Our staff at the Housing Authority was "made" to attend Glenn’s seminar. I was not looking for to another seminar, I was honestly “seminared out”!! BUT, when Glenn started to speak, he was energetic and down to earth. The reason I say "down to earth" is because I’ve been to a lot of seminars and at most of them I felt detached from the speaker. Not with Glenn. The staff talked for days after the seminar was over. We were all excited to bring back the positive energy and new ideas Glenn set in our minds. I have his Rules of Work on my office door. I LOVE it and abide by it!!
Dana Van Auken
Angola Housing Authority
Angola, IN
★★★★★ 4.5/5
Glenn has the perfect mix of ethics and leadership. Thanks to him, I enjoy my job again and don't feel defeated and overwhelmed. His Dr. Phil style of management had gotten inside my psyche, and I'm a much more confident – and happier – person now. My only regret is that I didn't find this seminar 5 years ago.
Theresa Hunsicker
Cornerstone Child Development
Bossier City, LA
★★★★★ 5/5
Glenn, you helped me get back to being a leader, not a baby-sitter.
Douglas LaRue
Circle Auto Parts
Midland, MI
★★★★★ 5/5
I've been to a “million” of these things and Glenn’s has been the most useful and relevant one. Thank you for keeping it real.
Kim Botto
Cornell Cooperation Education
Schenectady, NY
★★★★★ 4.5/5
I found Glenn at a turning point in my life. I’m the GM of a Holiday Inn Express (for the past 12 years at the same property) and like all managers have all the problems that go along with the job. I not only deal with my staff but also have the pleasure of dealing with the public. At one point I wondered if this was actually what I wanted to do with my life. I loved my job but was letting my staff walk all over me. There was little respect, and I knew I had done it to myself. Then I found Glenn and have gotten my life back. My staff now has respect for me, and my family is happier because I’m not as stressed as I was.
Rhonda Blankenship
Holiday Inn Express
West Plains, MO
★★★★★ 4.5/5
Since attending Glenn’s seminar I’ve changed my whole approach to hiring and firing. In short, I’ve grown my backbone. In my office hangs one of Glenn's quotes... "Don't marry someone you intend to change, or hire people you intend to fix”. Thank you for making me a better, more decisive owner. And making our organization stronger.
Finis E. Kelso
Taco Bell
West Plains, MO
★★★★★ 5/5
The BEST management seminar I have attended!
Ruth Liedle
Nebraska Depart. of Labor
Lincoln, NE
★★★★★ 5/5
Glenn’s training is phenomenal. I really appreciate the techniques on appropriate responses, motivation and recruiting new quality employees.
Debbie Martinez
Rocky Mountain Aspen Ranch Springs
La Luz, NM
★★★★★ 4.5/5
Glenn’s seminar was the best one I have been to in 20 years in management.
Pat McCabe
Cornell University Cooperative Education
Schenectady, NY
★★★★★ 4.5/5
Glenn’s training gave me the fundamental tools to empower my staff and colleagues to revisit leadership, customer service, and working with each other.
Anya Morrison-Brown
Statesville Housing Authority
Statesville, NC
★★★★★ 5/5
Thanks for cutting out the “management fluff” and getting straight to the topics that can be actionable!
Aaron Roybal
Align
Cheyenne, WY
★★★★★ 5/5
I'm a fairly new director of a psychiatric department. After attending Glenn’s seminar at the University of Pittsburgh, I’ve saved a lot of time answering questions presented by staff that I now see are inappropriate and am now able to respond as such. This not only saves time, but helps to show I’m in 'control' and provides more respect on both ends - myself and staff.
Jackie Shine-Dixon
Bradford Recovery Systems
Bradford, PA
★★★★★ 4.5/5
Excellent, excellent course! I’ve been to Tom Hopkins and Tony Robbins, and rate Glenn Shepard right there with them - at a fraction of the cost.
John McFarland
JMP Inc.
Memphis, TN
★★★★★ 4.5/5
I had an absolute blast! Thank you so much for the ultimate educational experience. Glenn’s seminar was jam packed with awesome information that will help me as I continue my role as a manager.
Sara Cortes
Legacy Texas Bank
Plano, TX
★★★★★ 5/5
I knew going into Glenn’s seminar at the University of Pittsburgh that I had a few problem employees. What I didn’t know…what he enlightened me to, is that the way I managed encouraged them to be problem employees. Glenn helped me change the way I manage so I can better deal with my staff… from dress codes to where to find good employees, he hits every nail right on the head.
Dale Ver Voort
Zippo
Bradford, PA
★★★★★ 5/5