I hear thousands of firsthand stories about how badly people behave. A manager in New York had an employee who tried to stab her in the throat with scissors. A manager in Ohio had an employee who took his life after losing his job. A police officer in Arkansas responded to a bomb threat at a factory only to discover an employee phoned it in to force an evacuation so that his boss wouldn’t he was late to work. Management is not a job for the faint of heart.