Dear Glenn,

I own a lawn care company with 18 employees and 9 trucks. I’m beginning to hear my employees chatting about having too much work, their customers are complaining about weeds, and they don’t like having to go back and retreat the lawns. Even a new employee (less than 60 days) has started to complain because everyone else does. I have come to realize one of my techs is the instigator. What can I do to get the morale back up?

Concerned in Mississippi